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SHIPPING AND REFUNDS

Thank you for shopping at Freexxtyle!

 

Processing Time: We aim to process and ship all orders within 1-5 business days. Please note that during peak seasons or promotional periods, there may be some delays in processing times. We appreciate your patience and understanding.

Shipping Time: Once your order has been processed, the estimated shipping time depends on your location. The estimated shipping time is 5-30 days depending on your location. Please note that these are estimated shipping times and are subject to change due to unforeseen circumstances such as weather conditions or customs delays. We will do our best to keep you informed of any potential delays.

Shipping Costs: The cost of shipping will be included in the product price. Customs and Duties: International customers are responsible for any customs and duties fees that may be incurred upon arrival of the package. Please check with your local customs office for more information on customs fees and duties. If you have any further questions or concerns about our shipping policy, please do not hesitate to contact us at info@freexxtyle.com.

Refunds Product is damaged or has a low quality?

Send us a picture and complaint. After inspection, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds If you haven’t received a refund yet, first check your bank account again. If you’ve done all of this and you still have not received your refund yet, please contact us at info@freexxtyle.com. We only refund items if they are defective or damaged. Need help? Contact us at info@freexxtyle.com for questions related to refunds and returns.

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